·
Mr. APM Mohammed Hanish, IAS, Additional Chief Secretary to Government
– Industries, External Co-operation & Revenue (Waqf) Departments inaugurated
the branch
·
The new-age branch format brings seamless,
paperless and self-service banking to customers, redefining the future of
branch banking in Kochi
Kochi, June 20, 2026:Axis Bank, one of
the largest private sector banks in India, inaugurated its DigiDesk-enabled
digital self-service branch at Cyberpark, Kakkanad, Kochi, marking a
significant milestone in its journey towards digital-first banking and
customer-centric innovation in Kerala.
Located at Ground
Floor, Lulu Cyberpark Tower 2 in Infopark SEZ, the branch was inaugurated by Mr.
APM Mohammed Hanish, IAS, Additional Chief Secretary toGovernment– Industries,
External Co-operation & Revenue (Waqf) Departments, in the presence of
senior Axis Bank leadership including Ms. Baishakhi Banerjee, Regional
Branch Banking Head - South 1, and Mr. S. Anand, Circle Head – Kerala.
The Cyberpark
Kakkanad branch introduces DigiDesk, Axis Bank’s advanced digital self-service
platform that enables customers to complete end-to-end banking journeys through
seamless, paperless experiences.This digital-first format brings a full suite
of banking services to a single touchpoint, allowing customers to transact
independently with speed and ease, while providing on-ground assistance through
trained staff for more complex or first-time interactions.
Key capabilities
include:
·
End-to-end digital
onboarding for savings accounts and products
·
Instant access to
services such as fixed deposits, loans, credit cards, forex
cards and FASTag
·
Paperless, guided
journeys with intuitive user interfaces
·
Secure and
compliant transactions backed by robust
authentication frameworks
Commenting on the
launch, Mr. Sanjeev Moghe, Group Head – Branch Banking, South, Axis Bank,
said, “The launch of our DigiDesk-enabled branch marks a significant step in
redefining how customers engage with banking services. As customer expectations
evolve towards speed, convenience and digital autonomy, Axis Bank is
reimagining branch formats to deliver seamless, intuitive and paperless
experiences. This initiative reflects our commitment to combining innovation
with accessibility, bringing the future of banking closer to our customers in
Kerala.”
With this launch,
Axis Bank is strengthening its presence in Kerala where the Bank currently
operates 165 branches and 216 ATMs, including 29 branches and 34 ATMs in Kochi.
---
About
Axis Bank:
Axis Bank is one
of the largest private sector banks in India. Axis Bank offers the entire
spectrum of services to customer segments covering Large and Mid-Corporates,
SME, Agriculture, and Retail Businesses. It has 6,275 domestic branches
(including extension counters) and 12,796 ATMs and cash recyclers spread across
the country as on 31st March 2026. Axis Virtual
Centres are present across eight locations with 1,591
Virtual Relationship Managers as on 31st March 2026. The Axis Group includes
Axis Mutual Fund, Axis Securities Ltd., Axis Finance, Axis Trustee, Axis
Capital, A.TReDS Ltd., Freecharge, Axis Pension Fund and Axis
Bank Foundation.
For further
information on Axis Bank, please refer to the website: https://www.axis.bank.in/
